Privacy Policy

What we collect

• Identity — via Clerk (name, email, avatar). Used to authenticate you and scope your data.
• Prompts and responses — the inputs you submit and the reports we generate. These are stored in your private, owner-scoped memory to serve you faster answers and enable document recall.
• Documents you upload — stored in object storage (Tigris); only their metadata and derived text chunks live in the database.
• Usage metrics — token counts, request counts. Used for quota enforcement and cost accounting.
• Billing data — handled by Stripe. We store only the customer reference and subscription status; we never see or store your card details.

How long we keep it

Memory rows are automatically purged after 90 days by a retention job, unless you delete your account earlier. See our Data Retention page for the full enforced policy.

Cookies

The Service uses Clerk session cookies for authentication. No third-party advertising or tracking cookies are set. Billing pages served by Stripe may set their own cookies under Stripe's domain.

Your rights (GDPR)

• Access — request a copy of your data by contacting us.
• Export — your reports are visible in your history.
• Deletion — delete your account from the dashboard; a deletion job wipes your memory rows and marks your account deleted.
• Objection / correction — contact us at the address below.

Third parties

Clerk (identity), Neon (database), Tigris (object storage), Vercel (hosting), Stripe (billing), and an LLM provider process your data solely to operate the Service. We do not sell your data.

Incident contact

Security or privacy incidents: abuse@vesqor.ai. For reports of problematic content generated by the Service, use the "Report" link on any result. Our response procedure is documented in the incident-response runbook.